Why Landlords Choose Newcombe Residential

Members of ARLA

ARLA (Association of Residential Lettings Agents) Propertymark is the go-to association for letting agents and a mark of excellence. Becoming a member underpins the quality we bring to the profession where credibility is key. The challenges faced by letting agents have never been greater and their guidance helps us stay up to date with the countless proposals, reports, investigations and legislative changes to the property sector.

ARLA trained staff

Being ARLA trained enables our staff to have an in-depth knowledge of the regulatory framework of the residential lettings industry.

Audited Accounts

As part of the ARLA membership regulations our accounts are audited on an annual basis ensuring that there are no discrepancies.

The Property Ombudsman Registration

We are registered which demonstrates our commitment to Professional Standards, develops staff knowledge and service standards while increasing consumer confidence.

Client Money Protection Insurance

As ARLA members we are required to hold client money protection insurance ensuring landlord and tenant monies are fully protected.

Professional Indemnity Insurance

As members of Arla we are required to hold professional indemnity insurance ensuring everything we do is fully backed by adequate insurance.

Members of TDS deposit scheme

Established in 2003 and is the longest serving government-approved deposit protection scheme. The Housing Act 2004 requires landlords and letting agents to protect deposits on assured shorthold tenancies in such a scheme. They provide both insurance-backed and custodial tenancy deposit protection with free, impartial dispute resolution for when disagreements arise over how the money is divided.

Detailed Inventories

We focus on the quality of our inventory reporting system, accurately evidencing the condition of your property at the start of the tenancy. This allows us to track the condition of the property throughout the tenancy and reassures all parties that any potential proposed deduction from the deposit is fair and reasonable.

Regular property inspections

We regularly inspect properties and monitor how well the property is being maintained, providing a detailed inspection report and informing the landlord of the condition of the property. Should the tenant need to improve on their tenancy obligations, we will visit more often until issues are resolved. We usually conduct the first inspection at three months and every six months thereafter.

Comprehensive referencing

We use a specialist company The Lettings Hub to complete all our tenant referencing. The references include a full credit reference, employer, previous landlord, right to rent, potential alias, HM Treasury sanctions list and senior political figures.


We realise the importance of dealing with reliable and trustworthy contractors in connection with any work carried out on your property. We ensure that all contractors working in one of our properties is correctly qualified and insured before instruction. We ensure that legal compliance is adhered to at all times giving you additional peace of mind and security.